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Support

Qpon BD Support

We are here to help with deals, vouchers, payments, and account questions.

How do I redeem a voucher?

Open your purchased deal, show the QR code at the restaurant, and ask staff to scan it.

I forgot my password

On the login screen tap Forgot password and follow the reset steps for your phone or email.

Payment succeeded but no voucher

Open Account → Orders. If it is still missing, email support with your phone number and payment time.

How do I delete my account?

In the Qpon app open Account → Delete account. Deletion is scheduled for 7 days later, and you can cancel until then.

Email info@qponbd.comHelp Center

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